Shipping Policy

Our Shipping Policy - Morpheus Interiors

Effective Date: 07-10-2025

Thank you for shopping with Morpheus Interiors. We are committed to providing exceptional products and service for your interiors, which includes ensuring your order is delivered safely and on time.

1. Delivery Methods & Installation

Morpheus Interiors specializes in furniture and custom-made interior products, which often vary significantly in size and weight.

  • Furniture and Large Items: For most furniture and items requiring installation or specialized handling, delivery will be managed by our specialized logistics team on a scheduled appointment basis. This service typically includes delivery and assembly/placement.
  • Small Items and Decor: Smaller decor items and accessories may be shipped via trusted third-party courier services.

2. Order Processing Time

The time required to process and dispatch an order depends on the product type:

  • In-Stock Items: If an item is readily available in our inventory, orders are typically processed within 3–5 business days.
  • Custom-Made/Order-to-Make Items: For custom furniture or interior project items, the production lead time may range from 4–8 weeks. The specific timeframe will be confirmed at the time of order placement.

3. Shipping Timeframes

After the processing time, delivery timeframes are as follows:

  • Local Delivery (within [Your City Name]):2–3 business days.
  • Regional Delivery (within [Your State Name]):5–7 business days.
  • Other Cities (Pan-India):7–14 business days.

Note: Shipping timelines are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.

4. Shipping Charges

Local Delivery Area:

  • Orders above ₹[Specific Amount, e.g., 50,000] qualify for Free Shipping.
  • Orders below ₹[Specific Amount] will incur a Flat Rate of ₹[Specific Amount, e.g., 1,500].

Other Locations: Shipping costs will be calculated and displayed at checkout based on your specific delivery address.

5. Shipment Tracking

Once your order has been shipped, you will receive a Shipping Confirmation email containing your tracking number. You can use this number to track your shipment on the courier’s website. For large furniture deliveries, our team will call you directly to coordinate the delivery appointment.

6. Inspection Upon Delivery
  • Please carefully inspect your items upon delivery.
  • If you receive damaged, defective, or incorrect items, please notify the carrier personnel immediately and contact us at contact@morpheusinteriors.com with photographs within 24 hours of delivery.